Frequently Asked Questions
Everything you need to know about your audio experience.
Are TURTLEBOX speakers fully waterproof?
Yes, our speakers are IP67 rated, meaning they are fully waterproof, dustproof, and designed to withstand the harshest outdoor environments.
How long does the battery last on a single charge?
You can enjoy up to 25 hours of playtime at standard volume levels, or approximately 6 hours at maximum volume.
Can I pair two speakers together for stereo sound?
Absolutely. You can wirelessly pair two TURTLEBOX speakers to create a dedicated Left/Right stereo experience.
What is your shipping policy for electronics?
We offer free standard shipping on all orders over $100 within the continental US. Orders are typically processed within 1-2 business days.
What kind of warranty comes with my purchase?
Every TURTLEBOX comes with a one-year limited warranty covering manufacturing defects in materials and workmanship.
What is your return policy?
If you are not completely satisfied, you can return your device in its original packaging within 30 days of delivery for a full refund.